Returned Examinations
AI-powered return analysis with clinic knowledge base — identifies what was flagged and walks through the correction
Knee and Lower Leg MUSC
21-0960M-9
DBQ Panel Coming Soon
Check back for the full Knee and Lower Leg checklist.
Back — Thoracolumbar Spine MUSC
21-0960M-14
DBQ Panel Coming Soon
Foot / Flatfoot MUSC
21-0960M-6
DBQ Panel Coming Soon
Ankle MUSC
21-0960M-2
DBQ Panel Coming Soon
Shoulder and/or Arm MUSC
21-0960M-12
DBQ Panel Coming Soon
Headaches including Migraines NEURO
21-0960C-8
Review · ACE · Evidence
Confirm the exam was properly set up before proceeding to clinical sections.
- Saw the Veteran in person → check In-person examination
- Video call → check Examination via approved video telehealth
- Records only, no contact → select ACE option (do NOT check in-person or telehealth)
- Records + phone call → select the second ACE option
- Tell the Veteran to submit them to VA
- Summarize those records in the Evidence Comments box
- Note in Remarks that they were brought in and Veteran was instructed to submit
Section I — Diagnosis
List all claimed conditions and confirm diagnosis with ICD code and date.
If there is no diagnosis: check "The Veteran does not have a current diagnosis" and explain why in the Remarks section.
If the diagnosis is different from a previous one, or a complication was found, explain in Remarks.
Section II — Medical History
Document all 5 required history elements and confirm consistency with Section III.
- Date of onset — when did headaches start?
- Details of onset — what caused or triggered it?
- Course — has it gotten better, worse, or stayed the same?
- Current symptoms — what does the Veteran experience now?
- Treatments — medications, surgeries, procedures (write "None" if none)
⚠ Important: Any symptoms you check in Section 3B (like light or sound sensitivity) must also be mentioned here in 2A. If they're in 3B but not in 2A, that's a return reason.
- OTC medications taken as-needed → do NOT list here
- No daily medications → select No
- No diagnosis in Section I → must select No
Section III — Symptoms
Confirm headache and non-headache symptoms are consistent with Section 2A.
⚠ Laterality rule: If you select "Pain localized to one side" OR "Pain on both sides" here in 3A, the same selection must match what you choose in 3D (location). These must be consistent — a mismatch will cause a return.
The most common return here: an examiner checks Sensitivity to light and Sensitivity to sound in 3B, but never mentioned them in 2A. That inconsistency triggers a return every time.
Before checking anything in 3B, ask yourself: "Did I write this in 2A?" If not, go back and add it.
3D — Location: Select right side, left side, both sides, or other.
⚠ Must match 3A: Whatever side you selected in 3A (one-sided vs. both-sided) must match your 3D selection. Example: if 3A says "pain localized to one side," then 3D must say right side or left side — not "both sides."
Section IV — Prostrating Attacks
This section directly determines the Veteran's disability rating — answer based on objective findings only.
- Yes — select frequency (less frequent, once in 2 months, once a month, greater than once a month). Objective findings must support this. Also means Section VII functional impact MUST be Yes.
- No — select No. No frequency needed.
- If the Veteran described needing to lie in a dark room in Section VII → 4B should be Yes
- If 4B is Yes → 4A must also be Yes
- If 4B is No despite significant functional impact → explain in Remarks why attacks are not considered completely prostrating
- Objective findings must confirm — cannot be based on Veteran report alone
Section V — Other Findings & Scars
Address any additional physical findings, complications, or scars related to the diagnosed condition.
- Yes → briefly describe in the text box
- No diagnosis in Section I, or no additional findings → select No
- Yes → also complete the supplemental Scar/Disfigurement DBQ
- No → select No
Section VI — Diagnostic Testing
No tests are required for this DBQ — but include any relevant results already in the record.
- No relevant tests in records → select No
- Relevant tests exist → select Yes, click Add, and enter details (max 7 entries)
Section VII — Functional Impact
Describe how the headache condition limits the Veteran's ability to perform occupational tasks — from the examiner's perspective.
Rules:
- Do NOT write "Veteran states..." or "Patient reports..." — write as the examiner
- Do NOT mention employment or ability to work
- Give at least one specific example (e.g., "The Veteran is unable to perform tasks requiring sustained concentration during headache episodes")
- Only describe impact of the headache condition — not other medical issues or age
- If Section IV 4A is Yes (prostrating attacks) → this MUST be Yes
❌ Return example: "When walking she feels she is swaying over and cannot stand or walk for too long." — this is the Veteran's words, not the examiner's clinical perspective, and doesn't connect to the headache diagnosis.
Section VIII — Remarks
Include the ECQ statement if this is a review/increase claim, plus any section-specific clarifications.
If yes — you must include an ECQ (Established Condition Question) statement in 8A. Choose one of these 6 options and add rationale where required:
- SC diagnosis has remained the same without additional diagnosis
- SC diagnosis has changed and is a correction from the previous diagnosis (reasoning required)
- SC diagnosis remains the same, but symptoms have worsened, without an additional diagnosis
- SC diagnosis has progressed to a new diagnosis or resulted in a new related diagnosis (rationale required)
- SC diagnosis has remained the same and includes a new unrelated condition (rationale required — differentiate symptoms)
- SC diagnosis has resolved (rationale required)
Also use 8A for any section-specific clarifications, discrepancies, or required explanations (e.g., why 4B was No despite dark room behavior). Note which section each remark applies to.
The Extra Remarks tab is pre-populated with credentials — use it if you need overflow space.
Abnormal Findings / Protecting Vulnerable Veterans
The final tab in the portal — answer all 3 questions before saving.
- Is there a need for the Veteran to follow up with their primary care provider for any life-threatening findings? (Yes / No)
- If Yes — was the Veteran notified to follow up?
- If Yes — was a copy of the test result provided to the Veteran or their provider?
Sleep Apnea RESP
21-0960L-2
DBQ Panel Coming Soon
Respiratory Conditions RESP
21-0960L-1
DBQ Panel Coming Soon
Medical Opinion MO
Guided Builder — on or after 4/19/2026 · Phase 1: Direct SC + Secondary SC
Before you begin — configure this MO
Select the DBQ type and which sections are assigned. The wizard will skip sections marked N/A.
Section 1 — Restatement of Requested Opinion
Verify the contention narrative is complete and the correct DBQ type is selected before proceeding.
Section 2 — Direct Service Connection
For conditions directly caused by an in-service injury, event, or illness. Combat Medical Opinions also go here.
- A current diagnosis on the DBQ relevant to the claimed condition
- Service treatment records showing or supporting an in-service onset by event, injury, or disease
- A nexus via: (a) chronicity/continuity of symptoms, OR (b) medical nexus opinion with literature/citations
- If veteran separated more than 1 year ago: address continuity of care / chronicity between service and current exam
- If relevant: diagnostics and whether they support or affect nexus to military service
- Current diagnosis — stated clearly from the DBQ
- In-service event/injury — specific incident from STRs
- Nexus — how the in-service event caused or is related to the current diagnosis (chronicity, continuity, or medical literature)
- Diagnostics — if imaging or labs are cited, address how they support the nexus
- Continuity of care — required if separation was more than 1 year ago: address symptoms between service and now
Section 3 — Secondary Service Connection
For conditions caused or aggravated by an already service-connected condition. Obesity opinions also go here.
- Verify the claim of secondary SC is medically sound and plausible
- Do findings confirm a secondary connection considering all pertinent findings, injuries, activities, and occupations since service?
- Rationale explaining why the SC condition resulted in the claimed condition — must be medically sound and thoroughly explained
- Medical plausibility — is it medically sound that the SC condition could cause or aggravate this condition?
- Supporting findings — do the exam findings, history, injuries, activities, or occupation since service confirm the secondary link?
- Clinical explanation — a thorough, medically sound explanation of the causal mechanism (not just a conclusion)
Section 4 — Aggravation of a Non-SC Condition by an SC Condition
Required whenever a secondary SC negative opinion (3B) is rendered. Also assigned directly if requested in the contention narrative.
- Describe the baseline level of severity
- Provide the date and source of the evidence used
- State whether current severity is greater than baseline (Yes/No)
- SC condition confirmed — identify the service-connected condition causing aggravation
- Progression documented — evidence of worsening from Veteran history and/or medical records
- Current severity — establish how severe the condition is now
- Literature — cite medical literature supporting aggravation if applicable (explain how it applies — don't just append a citation)
Section 5 — Aggravation of a Condition That Existed Prior to Service
For conditions that clearly and unmistakably existed before service — the question is whether military service aggravated the condition beyond its natural progression.
- Pre-service baseline — establish the condition's findings/symptoms prior to service (entrance exam, pre-service records)
- In-service or separation worsening — reference evidence of worsening during service or upon separation
- Post-service findings — reference current or post-service findings/symptoms
- Overall progression — does the evidence support progression or worsening beyond natural progression since the earliest dated records?
Section 8 — Opinion Regarding Conflicting Medical Evidence
Requested when VA identifies two or more conflicting exams, opinions, or evidence. No positive/negative checkboxes — just a single reconciliation rationale.
- Cite every conflicting source — reference each prior exam or opinion named in the contention narrative by date and examiner where possible
- Address each conflict directly — a general statement is not sufficient; each specific conflict must be discussed
- Answer additional questions — if the contention narrative asks specific additional questions, all must be answered in this rationale
Additional Medical Opinion
Use for Combat Medical Opinions, MOS-related asbestos exposure (Navy only), obesity opinions, and any other request not covered by Sections 2–8.
- Combat MO — can be supported by combat badges and lay statements even without specific documentation in STRs
- Obesity opinions — go here (or Section 3), not in a standard section
- MOS asbestos (Navy only) — specific to Navy MOS with documented asbestos exposure
- Exact nexus language: "at least as likely as not" or "less likely than not"
- Records reviewed and cited (VA e-folder always required)
- No "Pt," "patient," or lowercase "veteran"
- Combat MO: combat badges and lay statements can substitute for STR documentation
Section 7 — Medical Opinion for Toxic Exposure Risk Activities (TERA)
Required for PACT Act-related claims involving toxic exposures (burn pits, Agent Orange, Gulf War, etc.). Also auto-triggered when Section 6 disability pattern 3 or 4 is selected — unless the contention narrative states otherwise.
- Place of exposure — reported location(s)
- Activity causing exposure — what the Veteran was doing
- Duration — how long the exposure(s) lasted
- Levels of exposure — especially if noted above acceptable/normal limits in ILER record or TERA summary
- TERA Summary — reference the TERA Summary findings
- Route of exposure — inhalation, oral, and/or dermal
- Frequency — daily, weekly, monthly (if determinable)
- PPE — whether personal protective equipment was used or not
- Types of exposure — chemical, gas, particulate matter, etc.
TERA exceptions: If the diagnosed condition is a TERA exception, the 9 points are NOT required. The rationale must state: "This diagnosis is a TERA exception." If there is no diagnosis, the 9 points are also not required.
Section 6 — Gulf War Opinion
For Veterans with Southwest Asia service. Identify which disability pattern applies, write a supporting rationale, and answer the gastrointestinal question. Patterns 3 or 4 also require Section 7 (TERA).
- Functional (patterns 1 or 2) — chronic symptoms with no structural/objective cause found on testing (e.g., IBS)
- Structural (patterns 3 or 4) — objective findings on testing explain the disorder (e.g., Crohn's disease confirmed on colonoscopy)
Sections 4–8 — Coming in Phase 2
These sections will be added in the next build. Proceed to Section 9 — Remarks which is always required.
Phase 2 Coming Soon
Section 4 · Aggravation of Non-SC by SC
Section 5 · Aggravation of Pre-Existing
Section 6 · Gulf War Opinion
Section 7 · TERA
Section 8 · Conflicting Medical Evidence
Additional Medical Opinion
Section 9 — Remarks
NPI, state license number, and state of issue are required in every MO without exception.
- NPI number
- State License Number
- State of Issue (state that issued the license)
- NO treatment recommendations — opinions only