Reen Global Health
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DBQ Submission Review Tool

Loyal Source
Welcome
Search for a DBQ below to begin your review, or use the sidebar to navigate directly.
NEURO
Headaches including Migraines
21-0960C-8
MUSC
Back / Thoracolumbar
21-0960M-14
GI
GI — Stomach & Duodenum
21-0960G-44
MO
Medical Opinion
Guided Builder
Troubleshoot a Returned Examination
Paste return notes from the MDE4Vets portal to diagnose and fix a return

Returned Examinations

AI-powered return analysis with clinic knowledge base — identifies what was flagged and walks through the correction

Paste Return Notes
Copy the return reason text from the Loyal Source portal
AI + Knowledge Base
Matches against clinic history, then applies AI analysis
Review Results
Corrected language ready to paste into the portal
Which DBQ was returned?
Original submitted text (optional — improves fix quality)
Paste what the examiner originally wrote in the flagged section
Return reason from the portal *required
Copy the full return/rework notes exactly as they appear in the Loyal Source portal or HyperCare response
Searching knowledge base and analyzing return...

Knee and Lower Leg MUSC

21-0960M-9

--complete
Answer questions to begin

Back — Thoracolumbar Spine MUSC

21-0960M-14

--complete
Answer questions to begin

Headaches including Migraines NEURO

21-0960C-8

--complete
Answer questions to begin

Sleep Apnea RESP

21-0960L-2

--complete
Answer questions to begin

Review · ACE · Evidence

Confirm the exam was properly set up before proceeding to clinical sections.

RevIs this being completed with a VA C&P exam request — "Yes" selected in the portal?PENDING
What to do Always select Yes — required for all VA C&P examination requests. There are no scenarios where No is appropriate.
⚠ Action Required
Yes must be selected. Return to the portal and correct before submitting.
✓ Good — Yes is correctly selected.
RevExam completion type correctly marked (In-person, Telehealth, or ACE) — and Records Reviewed checked?PENDING
What to select
  • Saw Veteran in person → In-person examination
  • Video call → Examination via approved video telehealth
  • Records only, no contact → ACE (do NOT check in-person or telehealth)
  • Records + phone call → second ACE option
Always check Records reviewed — no exceptions.
⚠ Fix Before Submitting
Correct the exam type selection. Records reviewed must always be checked.
✓ Exam method and records reviewed confirmed.
EvidVA e-folder checked under Evidence Reviewed? Any Veteran-brought records handled correctly?PENDING
What to do Always check VA e-folder. If the Veteran brought physical records not in the e-folder:
  • Tell the Veteran to submit them to VA
  • Summarize in the Evidence Comments textbox
  • Note in Remarks/Extra Remarks that records were brought in and Veteran was instructed to submit
Do not hold the DBQ waiting for records submission. Physical diagnostics cited in the DBQ must have been reviewed — cannot rely on Veteran report alone.
⚠ Required
VA e-folder must always be checked.
⚠ Outside Records
Confirm Evidence Comments and Remarks note the outside records and that Veteran was instructed to submit to VA.
✓ Evidence review complete.

Respiratory Conditions RESP

21-0960L-1

--complete
Answer questions to begin

Review · ACE · Evidence

Confirm the exam was properly set up before proceeding to clinical sections.

RevIs this being completed with a VA C&P exam request — "Yes" selected in the portal?PENDING
GuidelinesAlways select Yes to enable the subsequent question and options. This must be answered before the exam method fields become available.
⚠ Action Required
Select "Yes" to enable the examination method fields.
✓ C&P request confirmed.
RevExam completion type correctly marked (In-person, Telehealth, or ACE) — and Records Reviewed checked?PENDING
Guidelines
  • In-person or approved telehealth → select the applicable option
  • ACE (records only, no Veteran contact) → select neither in-person nor telehealth
  • Records reviewed → always check this box regardless of exam method
  • ACE option 2 (telephone supplement) → only when a supplemental phone interview was also conducted
⚠ Action Required
Correct the exam method selection and ensure Records reviewed is checked.
✓ Exam method complete.
EvidVA e-folder checked under Evidence Reviewed? Any Veteran-brought records handled correctly?PENDING
Guidelines
  • Always check the VA e-folder checkbox
  • If Veteran brought physical copies of imaging or diagnostics not in e-folder: inform Veteran to submit to VA; summarize in Evidence Comments; note in Evidence Comments and/or Remarks that records were reviewed; instruct Veteran to submit
  • Physical copies of diagnostics cited in the DBQ must be physically reviewed — cannot be based on Veteran report alone
  • Do not hold the DBQ pending Veteran submission of additional records
⚠ Action Required
Check the VA e-folder. If physical records were provided, summarize in Evidence Comments and note they were reviewed. Do not hold the DBQ pending submission.
⚠ Physical Records
Confirm physical records are summarized in Evidence Comments and Veteran was instructed to submit to VA.
✓ Evidence review section complete.

GI — Stomach & Duodenum GI

21-0960G-44

--complete
Answer questions to begin

GU — Kidney Conditions (Nephrology) GU

21-0960J-1

--complete
Answer questions to begin

Review · ACE · Evidence

Confirm the exam was properly set up before proceeding to clinical sections.

RevIs this being completed with a VA C&P exam request — "Yes" selected in the portal?PENDING
What to doAlways select Yes — required for all VA C&P examination requests.
⚠ Action Required
Yes must be selected. Return to the portal and correct before submitting.
✓ Good — Yes is correctly selected.
RevExam completion type correctly marked (In-person, Telehealth, or ACE) — and Records Reviewed checked?PENDING
What to select
  • Saw Veteran in person → In-person examination
  • Video call → Examination via approved video telehealth
  • Records only, no contact → ACE option (do NOT check in-person or telehealth)
  • Records + phone call → second ACE option
Always check Records reviewed — no exceptions.
⚠ Fix Before Submitting
Correct the exam type selection. Records reviewed must always be checked.
✓ Exam method and records reviewed confirmed.
EvidVA e-folder checked under Evidence Reviewed? Any Veteran-brought records handled correctly?PENDING
What to doAlways check VA e-folder. If the Veteran brought physical records (imaging, labs) not in the e-folder:
  • Tell the Veteran to submit them to VA
  • Summarize in Evidence Comments box
  • Note in Remarks that records were brought in and Veteran was instructed to submit
Do not hold the DBQ waiting for records submission. Physical diagnostics cited in the DBQ must have been reviewed — cannot rely on Veteran report alone.
⚠ Fix Required
VA e-folder must be checked. If Veteran brought physical records: summarize in Evidence Comments, note in Remarks, instruct Veteran to submit to VA.
✓ Evidence review confirmed.

Medical Opinion MO

Guided Builder — on or after 4/19/2026 · Phase 1: Direct SC + Secondary SC

--complete
Answer questions to begin

Before you begin — configure this MO

Select the DBQ type and which sections are assigned. The wizard will skip sections marked N/A.

Which DBQ is this MO for?
Which sections are assigned?
Section 1 — Restatement
Verify contention narrative & DBQ type
Section 2 — Direct SC
Condition caused by in-service event
Section 3 — Secondary SC
Caused by an SC condition
Section 4 — Aggravation
Non-SC condition aggravated by SC
Section 5 — Pre-Existing
Condition existed prior to service, aggravated
Section 6 — Gulf War
Southwest Asia exposure disability pattern
Section 7 — TERA
Toxic exposure risk activities (PACT Act)
Section 8 — Conflicting Evidence
Reconcile conflicting exams or opinions
Additional MO
Combat, asbestos, obesity, or other
Section 9 — Remarks
Additional notes, NPI & license info